Build a personal and meaningful relationship
with each of your customers
...without a lot of extra work.
You might think selling a good product is enough for today's customers, but that might
not be enough to set you apart for your competitors. Read what Eric H. had to say:
So for me as a millennial to be excited about a business, it would need to be a fundamentally different experience that, instead of relying on superficial novelty, instead cultivates meaningful human interactions in a world increasingly isolated by convenience and technology.
Whoa! That's a mouthful, but Eric is basically saying that he wants his patronage to go to a business that cares about him as a person, not just a customer.
Are you showing that you don't care about your customers by relying on "superficial novelties"?
Welcome to Frnd.us
We help you build a more personal connection with each of your customers.
Through a proprietary communication platform, we enable your customers to "Friend" your business. Once this occurs, a two-way communication channel gets established whereby both the customer and the business can talk to each other through in-app messages. If you have a special event, a time-sensitive promotion, or just a survey question, you have access to your customers via a simple message. In turn, your customers have the ability to send you messages too. Perhaps, they want to complain about poor service they received from one of your employees. Maybe the product you sold them was not up to its typical quality. They can now reach out to you directly instead of complaining to everybody they know on social media.
Our competitors advertise themselves as "loyalty" software. They facilitate the distribution of "rewards" when a customer performs a certain task, like earning a certain number of "points" from your business or visiting a certain number of times. These just amount to bribing your customers, and research from the top business universities have shown that it doesn't work. Simply, customers just get used to these "promotions" and "rewards" and stop acting until they get these rewards.
Do you need to offer your friends "rewards" for being a friend?
True loyalty, the type you have with a good friend, is earned by expressing a concern for their well-being and being considerate. You don't have to bribe them with "rewards" for coming to your house or sharing dinner with you.
There's a better way.
Let's pause for a moment and imagine the perfect retail experience. John walks into a store and immediately he's greeted like a regular. The store employee can look on her phone and learn instantly that John was there two weeks ago...and before that two months ago. Both times, he left with the same purchase. Each time, he responded to your automatic Thank You message, with an affirmation that he enjoyed the product. Oh yeah, it also turns out that John sent in a question a few days ago about whether you had a different product.
How powerful is that knowledge when you want to provide John a special and unique experience at your store!
Frnd.us is on a mission to empower customers and business owners like you with the perfect communication platform. Customers deserve to be fully understood. And business owners will be exponentially more successful when they know exactly what their customers want.
Frnd.us is currently only accepting 13 customers to prototype this new and powerful technology. Our apologies if those spots have already been taken by the time you read this message. Please don't hesitate to get on the waiting list. More spots will be opened as soon as this powerful technology is fully tested.