SUPER CHARGE YOUR BUSINESS
by learning exactly what's on your customers' minds.
Feedback is a gift most of your customers would love to give you.
Imagine there's a sales video here.
Frnd.us provides you the ability to effortlessly establish a two-way communication with your customer base.
So much has changed over the past few months. Now we live in a world of social distancing, mandated reduced visitor capacity, and face masks. The world is hardly recognizable!
Just like some of the changes we initiated after 9/11 have become permanent fixtures of our lives, so too will some of these changes become part of the “new normal”. Businesses will have to adapt or face their own demise.
That world has changed and there’s no turning back.
The only way to survive is to figure out new ways to interact with the customer. Customers are the lifeblood of any business, and if you’re not keeping them happy, your business is in trouble.
But how can you tell what your customers think before it’s too late? In the old world, they would visit your store where you could talk to them. Perhaps, it was just a matter of watching them as they used your product. Was that a smile or a grimace?
Now face masks, social distancing, and reduced visitor capacity are making it more difficult than ever to stay connected with your customers.
This is VERY DANGEROUS for a business. It’s like flying blind!
When you lose touch with a customer, with what they want, with how much they like (or dislike) your product…that’s when bad things start to happen.
THE PROBLEM IS NOT-KNOWING WHAT'S ON YOUR CUSTOMER'S MIND.
Let me share with you the story of a business that used to exist around the corner from me.
This business opened their doors in 2017. They sold cupcakes.
The owners did all the right things when they launched: press releases, mailers, Instagram and Facebook, etc. They had a reasonably good location with a neighboring business that brought in good traffic.
As far as I could tell, they got off to a strong start. It looked like the business had great prospects.
The cupcakes were great (or at least I thought so).
As time went on, they saw a steady decline in customers. It wasn’t anything major, but it was a steady decline. They started to diversify their offerings. They started selling cakes. Then they sold soups and sandwiches.
Eventually, the business closed down. The neighboring business is still doing fine, but this business ended up closing down.
You want to know why their business didn’t succeed?
I’m sure the business owners would have liked to have known why too. They probably did everything they could think of, but it still wasn't enough. And because they really didn't have a good mechanism to capture cutsomer feedback...
They will never know.
The truth is, of course, that business IS hard. You have payroll to meet every week, inventory to keep track of, staff to manage, marketing to put out, finances to keep straight, and much more. It’s A LOT OF WORK! …and that’s just the basic requirement for keeping your business running.
The sad truth is that you could do all these things 100% perfectly and still fail if you are not providing your customer with what they want. Imagine wasting all that effort, time and MONEY for the simple reason that you didn’t really know what your customers were thinking. A TOTAL WASTE OF TIME, MONEY, AND ENERGY!
The tragedy is that this business’ demise was probably preventable. If only they had known their customers’ minds, they could have made the necessary adjustments to save their business. At the very least, they would have learned something more concrete than “business is hard”.
Knowing what your customers wants, what they think, what they like and dislike…THAT’S where you turn all the effort to run your business into GOLD!
And just to be clear...we're talking about finding out what the customer's thinking WITHOUT THEM POSTING THEIR COMPLAINT ON YELP for the world to see.
THE ANSWER IS TO MAKE IT EASY AGAIN TO CONNECT WITH YOUR CUSTOMERS.
Most businesses have solutions for managing their payroll…or inventory…or finances. Some businesses even have solutions in place for managing a loyalty program or other marketing & sales efforts. Not many businesses have a solution for getting their customer’s feedback or managing that relationship. …and that could be the most important aspect of being in business. The customer!
Welcome to Frnd.us!
We empower genuine two-way private communications between businesses and customers.
We use a location-smart website to present YOUR customers with a custom pop-up showing YOUR content when they are at YOUR location. All you need to tell them to do is ask them to type these letters in their phone's internet browser while at your store: Frnd.us. Your marker will pop-up automatically.
This is just one type of pop-up marker you can create.
OUR SOLUTION IS A DIGITAL "COMMENT BOX" WITH 21st CENTURY TECHNICAL POWER.
This pop-up can do many things. There are various types of actions you can ask the user to take, such as answering a question or just checking in (i.e. pressing a button). Those actions can then be matched with any of several different "rewards", such as a coupon or a private message.
The benefit of making it so easy for your visitors to interact with your pop-up is that it connects them to your business. You can then learn who was at your store, when they were there, and easily contact them again.
Making the interactions with your business easy, and most cases a lot of fun, ensures that more of your visitors will engage with your business content. But that's not the best part!
One of the best parts of connecting with your customers is that you can then send them messages.
- New product? Send out an invitation to come try it out.
- A special promotion? Let all your previous visitors know.
- An event? Annouce it to your people?
Oh, did I mention that you can automate this message? Even before the first vistor clicks on your marker, you can set up messages to sent to particular user types, at configurable times, with custmizable content.
This product essentially automates your digital outreach!
With the automation and customizability built into this product, you could literally be somewhere far away from your business while your customers are getting your messages. You set it up once, and then forget it!
IT MAY BE SIMILAR TO WHAT YOU HAVE ALREADY, BUT IT'S A LOT BETTER IN ONE PARTICULAR WAY.
You may be telling yourself that this sounds like something I already have. So what?
You'd be right that has a lot of similarities to other loyalty programs. It's a way for your visitors to connect with you digitally and potentially even earn prizes while doing so. There's one main difference between this product and others that makes all the difference!
Did you realize that when Facebook started there were already several prominent social networks that offered essentially the same thing? Why did Facebook thrive while the others died? Just one simple feature: relationship status. Can you imagine this one simple feature made all the difference?
The small difference with Frnd.us that makes all the difference is that we are focused on customer relationships. We want to build friendships and make it easy for businesses to maintain them. We're not a loyalty application, though our software can be used that way. We are not in the game of trying to figure out how best to seduce, bribe, and otherwise steal customers' attention. We are focused around building a genuine relationship betwen customers and businesses.
YOUR BUSINESS DESERVES THIS. YOUR BUSNESS NEEDS THIS.
Your customers just want to be treated like people, and when you do that, they'll reward you with their business. When you go above and beyond to treat them as friends...well, that's when they reward you with their loyalty!
Just ask yourself, how different would my business be if all my customers were just a little bit more loyal? Or, what if you had 100 raving fantatics that couldn't stop telling all their friends and family about how awesome your business is? That would certainly make a difference in your bottom line!
We want to earn your trust and loyalty. We're just starting out so we're offering a very discounted and tempory sign-up price. Naturally, if you are dissatisfied in any way, we'll COMPLETELY refund your money.
WHY Frnd.Us
If you've read this far, you're probably thinking to yourself whether this could be for your business...or whether this could be as good as it sounds. Maybe you're thinking about the changes in your business if you had a deeper connection with your customers.
This is me. I'm a real person, and I will solemnly promise to treat you like my best friend. It's my personal mission to improve and deepen the connection customers and businesses feel...and I want to start at home with my relationship with you and your business.
This business right now is VERY small. It's just me, one developer, and an administrative assistant.
I will treat you like your success and satisfaction are the ONLY thing standing between me and my success and satisfaction.
That is a promise!
WHO THIS IS NOT FOR...
Since I'm going to commit wholeheartedly to my customers, I want to tell you who this is not for. I don't want to waste anyone's time, most of all my own. There are enough businesses out there that can use someone slavishly devoted to them, that I don't need any distractions.
This is not for the type of business that only sees the customer once, like a car dealership, for a big sale and then doesn't care about them anymore. This is also not for a business who is not going to put in a little effort to cultivate relationships with clients. This is a tool, and like all great tools, it only works when put into use. There is a lot of automation, but some effort is required to get everything set up and started.
Finally, this is obviously not for a business who doesn't feel the need to work towards keeping their customers happy.
If your business fits one of those criteria, then perhaps we're not a good fit for you.
BUT...if your success depends on repeat business, the kind that comes from high customer loyalty and retention, then we want to work with you.
WE'RE CONFIDENT YOU'RE BUSINESS WILL BENEFIT 500%.
I'm confident that with Frnd.us, your business will become stronger and more profitable. In fact, I'm 500% confident!
If you're business doesn't AT LEAST get a return of 500% additional profit over the cost of this subscription, then I will give you a full refund. You have absolutely nothing to lose unless I can 5x your money.
ACT NOW OR ELSE YOU LOSE:
As I mentioned, we're just starting out and we need your help. This product is not perfect, and it may not even have all the features you want (whether you know it or not). All I ask for is your feedback. Tell me what's hard to use, confusing to understand, and missing. I will get this product to be perfect with extreme urgency.
Until then, I am offering this extremely discounted price for a 3 month trial. Normally, this product will go for $70-$100/month. At less than a dollar a week, that's a 95% discount...but that's because I need your feedback.
Once we get some traction on perfecting the product, this deal will be gone for all new subscribers. (As a show of appreciation, we'll still let you remain grandfathered in at this low, low price.)
